There may be certain orders that is unable to process and these may need to be cancelled. Some situations that may result in your order being cancelled include, non- availability of delivery service in the address to which product is required to be shipped, inaccuracies or errors in pricing information specified on website, problems identified by's credit and fraud avoidance department or due to any major technical snag. If your order is cancelled after your credit card or bank account has been charged, the said amount will be reversed back to your credit card / bank account as per respective bank guidelines.